RightFax is fax server software for businesses of all sizes. It enables users to send, receive and manage high volumes of documents directly from their desktop, e-mail and other business applications. It also supports add-on connectors and integrates with CRM, document management, e-mail, ERP, multifunction devices and a host of other business applications. What's particularly interesting about the major update of the software is that it now offers an open Microsoft SQL Server database designed for scalability and interoperability, as well as a .NET-based Web client and interface for sending, receiving, and managing faxes. Security and privacy capabilities have also been extended, including restricted viewing and user tracking. There's also support for Short Messaging Services (SMS) so you can create and send SMS messages from RightFax clients, such as Outlook and Lotus Notes, as well as Fax-over-IP functionality, which supports the T.38 real-time faxing standard via Brooktrout's TR 1034 intelligent fax boards. The software also promises faster and easier deployment, a simplified user interface, and various performance enhancements, according to the company.

Pros: SQL support; .NET-based Web client; Fax-over-IP
Cons: Runs on Windows platforms only


Edited Release: Captaris Inc. (NASDAQ: CAPA), a leading Business Information Delivery Solutions provider, has announced the immediate availability of a major upgrade to its flagship product at the MEFTEC exhibition. RightFax 9.0 extends its market-leading enterprise fax and e-document delivery offerings with significant enhancements that offer the performance, security and scalability needed by today's enterprise of any size.

By delivering reliable software that simplifies the user's experience, RightFax helps organisations rapidly improve efficiency and reduce costs through integrating and automating the flow of a full range of fax, paper and electronic documents and data. In addition, RightFax gives customers a clear migration path for enhanced e-document and business information delivery through seamless integrations with Teamplate business process workflow and Interchange content integration solutions.

'Electronic fax servers play a crucial role in today's information delivery infrastructure. This realisation is propelling the continued growth in RightFax installations, both from new customer deployments and from expanding usage in existing customers' sites. With extensive feedback from our partners and customers, we have delivered the most robust enterprise fax and e-document delivery solution yet created in RightFax 9.0,' said Jürgen Stephan, vice president of Global Marketing, Captaris. 'RightFax 9.0 offers quicker and easier deployment, simplified interfaces for more rapid adoption, and performance enhancements, all of which lead to increased returns on IT investments.'

Matthew Thomas, product manager at Solutions Middle East, a Captaris partner in Dubai, stated: 'We are very excited about the new features of RightFax 9.0 with its SQL Database support, .NET-based Web client, bi-directional SMS and Fax-over-IP support among others. We believe these features augment the interoperability, management and security capabilities of RightFax among our enterprise customers. We expect customers to realize even higher rate of return and level of satisfaction out of these new features and capabilities of RightFax 9.0.'

Organisations in many industries including healthcare, financial and mortgage services, manufacturing and government rely heavily on paper-based systems. Solutions built on RightFax allow organisations to convert paper-based data into electronic form, automating and streamlining costly and inefficient manual processes. According to the Davidson Consulting Computer-Based Fax Report (2003-2008), the fax server market grew at a respectable 8.3 per cent annual growth rate over the last few years. In market share for fax servers, Captaris was once again pre-eminent, with a 24.6 per cent share worldwide, beating other fax server providers by a factor of two and half.

RightFax has an extensive installed customer base that includes the entire Fortune 100, such as JPMorgan Chase, as well as other notable customers including Barnes & Noble, Carfax and Countrywide. It also has certified integrations with a breadth of leading software vendors such as Microsoft, Oracle, SAP, Xerox, HP and IBM Lotus.

Captaris continues to heavily invest in RightFax with the latest technology including Fax over IP, an open SQL database, integrated support for SMS as a document delivery type and the new RightFax Web Access module so that customers can rest assured that their RightFax investment is truly 'future proof.' Captaris RightFax delivers features and technology that serve enterprise customer needs today and can be used as the foundation to enhance their document delivery strategies in the future.

RightFax 9.0 Key Features and Benefits

Open Database-leverages Microsoft SQL server to support the scalability, reliability, performance and interoperability needs of enterprise customers

RightFax Web Access (new Microsoft .NET-based Web client)-provides updated intuitive .NET-based Web interface for sending, receiving and managing faxes to make it more robust and flexible for users as well as easier to deploy for administrators

Expanded security and privacy capabilities-provides two-tiered administrative layers and restricts viewing of fax content by administrators, tracks users who view a fax and disallows boards-level binary file transfers, unless opted

Short Messaging Services (SMS) enhancements-users can now create and send SMS messages from various RightFax clients such as Outlook, Notes, FaxUtil, etc. Also introduces functionality to send SMS messages in an automated production fax environment and provides bi-directional SMS text messaging to support global customers and improve usability

IBM Lotus Notes enhancements-upgraded support for Lotus Notes R6.5 including iNotes, support for Lotus Notes clustering, enhanced reporting, SecureDocs from Notes (certified delivery and encrypted PDF), support for SMS, as well as a host of other enhancements to simplify deployment and improve usability, security and reliability

Fax over IP (FoIP)-supports Internet real-time faxing standard T.38 via Brooktrout's TR 1034 intelligent fax boards to provide a secure on-ramp for organisations wishing to take advantage of FoIP

Do Not Fax/Do Not Dial-supports anti-Spam measures and compliance with FCC regulations TCPA and Junk Fax Protection Act by checking outgoing faxes against a list of numbers to be blocked.

BIOS, Nov 26, 04 | Print | Send | Comments (0) | Posted In Server